Frequently Asked Questions


How long does Shipping generally take?

Is there an option to Express ship my order?

How long do Pre-Orders or Made-to-Order take to ship?

Available Inventory

Are there other hat color options available?

Pre-Orders & Made-to-Order

Returns & Exchanges

What is the Return Policy?

Are refunds/cancellations available for Pre-Orders or Made-to-Order?

Will the shipping be reimbursed for refunds?

How can I request a refund?

Where do I send my returns to?

How long does it take for my refund/exchange to be processed?

What if my order arrives damaged or faulty?