GENERAL SHIPPING GUIDELINES
— HOW LONG DOES SHIPPING TAKE?
All orders are shipped from our warehouse in Orlando, Florida via UPS. All rates are automated at checkout based on the order's zip code & weight.
**Processing takes 2 - 3 days to process at our fulfillment center prior to shipping.
Domestic Rates (USA):
- Estimated 5 - 7 Business Days
International Rates:
- Estimated 2 - 3 Weeks depending on customs approval
— HOW IS SHIPPING CALCULATED?
Shipping is automatically calculated at checkout based on weight, and zip code via UPS & USPS options.
— DO YOU OFFER EXPEDITED SHIPPING?
All shipping speeds are calculated during checkout and are dependent country & zip code including Expedited Shipping options. If you would like to recieve something sooner you can email our customer support team at info@neoncowboys.com for further assistance.
— HOW LONG DO PRE-ORDERS TAKE TO SHIP?
Pre-Orders have an estimated shipping month provided in the product name. Made-to-orders take 2 - 3 months to finish production and ship.
If you have placed a "Pre-Order" or "Made-to-Order" item please be informed that we will hold your entire shipment until that order is ready to dispatch.
Reach out to us via email at info@neoncowboys.com if you have additional questions.